Return & Refund Policy

Thank you for choosing **MINISO ACADEMY**.

At MINISO ACADEMY, we provide digital products, including online courses, eBooks, guides, and other downloadable educational materials. Because these products are delivered instantly and cannot be returned, all sales are subject to the following refund policy.

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# Digital Products

All products sold through **MINISO ACADEMY** are digital and are delivered electronically immediately after payment or through access to your online account.

Due to the nature of digital content, **we do not accept returns or exchanges once access has been granted or the product has been downloaded.**

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# Refund Policy

All purchases made on **MINISO ACADEMY** are **final**.

We do **not** provide refunds for:

* Online courses

* eBooks

* PDF guides

* Digital downloads

* Memberships

* Educational materials

* Any other digital content delivered electronically

By completing your purchase, you acknowledge and agree that you waive any right to cancel or request a refund once the digital product has been delivered or access has been provided.

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# Exceptions

A refund may only be issued in the following situations:

* You were charged more than once for the same purchase.

* You accidentally made duplicate payments.

* You were unable to receive the purchased product due to a verified technical issue caused solely by MINISO ACADEMY and our support team is unable to resolve the issue.

* A refund is required by applicable consumer protection laws.

Refund requests that do not meet the above conditions will not be approved.

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# Incorrect Purchases

Please review your order carefully before completing your purchase.

We are not responsible for purchases made by mistake, including:

* Selecting the wrong course

* Purchasing the wrong eBook

* Buying the same product twice using different accounts

* Failure to read the product description before purchase

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# Unauthorized Transactions

If you believe your payment was made without your authorization, please contact your payment provider immediately and notify us as soon as possible.

We reserve the right to investigate any claim before issuing a refund.

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# Technical Support

If you experience any problems accessing your course or downloading your eBook, our support team will work to resolve the issue as quickly as possible.

Technical issues alone do not automatically qualify for a refund.

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# Chargebacks

Initiating a fraudulent or unjustified chargeback after receiving access to a digital product may result in:

* Immediate suspension of your account

* Permanent termination of access to all purchased products

* Restriction from future purchases

* Submission of evidence to the payment processor to dispute the chargeback

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# Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time. Changes become effective immediately upon publication on this website.

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# Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

**MINISO ACADEMY**

**Email:**hello@minisoacademy.com

**Website:** https://minisoacademy.com